Differentiate and create real impact

As a trained facilitator, I come prepared to direct workshops and data concierge sessions in fully interactive and engaging ways. , surfacing essential tribal knowledge and making things fun and engaging along the way. Participants leave better equipped to handle challenges and excited about new paths ahead.

 

The most common ways to engage with me are:

 

METRICS WORKSHOP

In this workshop, participants (both technical and business stakeholders) are given an outcomes-based framework to use when identifying metrics to collect and analyze. I have presented this simple yet powerful framework to startups and Fortune 100 software companies at various stages of their metrics journey, and all have found the framework and the process to be incredibly helpful and insightful — it helps them clarify their thought process, it ensures no steps are skipped, and it helps to communicate metrics and outcomes to others. In addition to the framework, we cover some great rules of thumb, like: Three important categories of data to collect; qualitative vs. quantitative data; benchmarking data; and a few advanced topics (e.g., medians are usually more appropriate than means when we’re looking at operations data.) This is a half day workshop (two 1.5-2 hour sessions with a break) at a fast pace, and can also be a full-day workshop to make sure all topics are covered and teams don't leave with loose ends.

 

CULTURE WORKSHOP

Technologists who are really delivering software at speed and scale know that culture is a key component of any technology transformation, whether you call it Agile, DevOps, or NoOps. Whatever technology tools you use, the people are at the heart of it, and the soft technology must work. Beyond technology, all organizations can benefit from the cultural foundations that foster trust and cooperation to enable the delivery of quality goods and services at velocity. This workshop explores the cultural and foundational aspects of what makes DevOps movements successful, regardless of where they are implemented, and why these are important. Hint: they are predictive of individual, team, and organizational performance. This workshop covers these essential components of DevOps culture, and includes strategies to support and grow areas that can be improved upon. This can be delivered as a half-day or full-day workshop. 

 

DATA CONCIERGe and advising

In this role, I leverage the expertise and experience that you already holds in-house, while bringing my expertise to bear in the following areas:

  • Assist with the identification of key outcomes for measurement initiatives, allowing for strategic analysis and communication targeted to these key outcomes and needs.
  • Provide a framework for investigating and understanding the data. This includes identification of key data to identify and collect (as well as development of metrics if appropriate measures do not currently exist), from both a strategic/ business point of view, as well as a technical standpoint. 
  • Advise the organization and teams on what data and proxies are most relevant for the task and analyses at hand, whether it be exploratory investigations, optimizations, classifications or predictive analyses.
  • Aid in communication and interpretation of the data and analyses, including: insights from the analysis, key use cases that arise from the data, and socialization of the results and methodologies which allow the organization to integrate the process into their work. 

 

Other

Other engagements are possible; please contact me to discuss details.